Return Policy
Effective February 17, 2017 ALL SALES ARE FINAL - THERE ARE NO REFUNDS. YOU MAY EXCHANGE FOR STORE CREDIT ONLY. THANK YOU
IF YOU RECEIVE AN ITEM OR ITEMS THAT YOU DO NOT WISH TO KEEP, YOU MAY RETURN THE ITEMS FOLLOWING THE INFORMATION BELOW FOR STORE CREDIT ONLY - SORRY NO CASH/CREDIT CARD REFUNDS.
IF YOU WISH TO EXCHANGE FOR A DIFFERENT SIZE, A STORE CREDIT FOR THE ORIGINAL AMOUNT OF THE RETURNED ITEM WILL BE APPLIED TO YOUR CUSTOMER ACCOUNT AND A NEW ORDER MUST BE PROCESSED. SHIPPING COSTS ON RETURNS OR EXCHANGES IS THE RESPONSIBILITY OF THE CUSTOMER BOTH WAYS.
ALL MERCHANDISE NEEDS TO BE RETURNED IN ITS ORIGINAL FORM - INCLUDING TAGS AND HANGERS. IF HANGERS ARE NOT RETURNED, THERE WILL BE A $5.00 CHARGE APPLIED PER HANGER. NO EXCEPTIONS.
Clergy Shirts Returns
All Clergy Shirts are custom made after order and can take up to 7-14 business days to ship. If you wish to return Clergy Shirts, there is a 30% re-stocking fee and then the remaining balance will available as store credit only. Sorry no exceptions.
Clergy Robe/Jacket Returns
Any new or regularly priced Clergy Robes or Clergy Jackets/Suits are returnable within (7) days after receiving them for there full amount as store credit only. After (7) days, there is a 20% restocking fee and the remaining balance will be available as STORE CREDIT ONLY. After (30) days, suits may not be returned. Sorry no exceptions
All Sale Robes/Jackets/Clearance Robes/Jackets/Closeout Robes/Jackets are NOT returnable. ALL SALES ARE FINAL - Sorry, no exceptions.
Suit Returns
www.DivinityClergyWear.com strives to offer the best prices on a variety of Men's and Ladies Suits. We do not carry any suit in our warehouse, as all suits are shipped directly from the manufacturer. For returns, all suits are to follow the same guidelines that the manufacturer requires. All returns or exchanges are returnable with a 30% re-stocking fee for up to (7) days after the items are received. No exceptions.
After (7) days, all suits are not returnable. No exceptions.
SHIRT AND TIE SETS/ACCESSORIES
All returns or exchanges are returnable with a 30% re-stocking fee for up to (7) days after the items are received. No exceptions.
After (7) days, all suits are not returnable. No exceptions.
CANCELLED ORDER
IF YOU WISH TO CANCEL AN ORDER, YOU HAVE 24 HOURS FROM THE TIME OF THE PURCHASE TO NOTIFY A DIVINITY CUSTOMER SERVICE REPRESENTATIVE THROUGH THE WEBSITE OR BY PHONE AT 609-838-7154 FOR A FULL REFUND UNLESS THE ORDER HAS ALREADY SHIPPED. AFTER 24 HOURS OR SHIPMENT ALL SALES BECOME FINAL THIS INCLUDES LAYAWAYS/DEPOSITS. THERE IS A 30% RE-STOCKING FEE ON CANCELLATIONS AFTER 24 HOURS
SHIPPING
All Shipments Are Subject To The Policies Of The Freight Carrier Handling That Specific Shipment. Please Read The Terms & Conditions Carefully As They Are Not Subject To Change...Even Due To Adverse Weather Conditions Or Shipping Interruptions. Any Problems In Regard To Orders Left At Locations Is Between The Shipping Carrier (UPS/USPS/FedEx) & The Receiver/Customer. Any Customs/Delivery Fees Incurred From International Orders Is The Responsibilities Of The Customer
Clergy Shirts and other custom made products can take anywhere from 7-14 BUSINESS DAYS to be cut, processed, & shipped from the time of purchase. If you wish to receive these sooner, please contact a Divinity Representative immediately. Expedited fees may apply.
Most other products (Suits, Clergy Robes) take can anywhere from 1-3 business days to ship from time of purchase.
Any order containing multiple products or shoes can take anywhere from 5-7 business days to ship.
If you select "Free Shipping" as an option, please be aware that your order may take up to 10-14 business days for arrival - no exception. If you need your items sooner, please contact customer service.
**All Shipments Requiring Signature Confirmation Must Be Coordinated With A Divinity Representative Before The Order Ships As There Is A $5.00 Charge For Signature Confirmation. Any Shipment With Order Comments That Are Not Confirmed With A Divinity Representative Are The Customers Responsibility**